Feedback Loop (FBL)


One way for you as a sender to help yourself send only mail that our customers want is to enroll in our Feedback Loop (FBL). While our FBL is not a whitelist, it can provide you with some beneficial information on just how your mail is being received here, information that you might then use to become a more effective sender of mail to Time Warner Cable customers.

You can enroll into a FBL by visiting the following location: Request a Feedback Loop

For more information on our FBL, please read the articles below.